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Privacy Policy

 

The Home Improvement Service Pros website is provided to assist individuals and businesses in gathering information about potential customers, posting opinions about customer relationships and experiences, engaging in interactive business forums about customers, and building customer relationships. Before using this website or submitting your personal information to us, please read this Policy carefully to learn about our privacy practices. By visiting this website, you are accepting the practices described herein.

 

Information we collect

In General.

We receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you (“personal information”), including your first and last name, telephone number, postal and email addresses, user name and password, and billing information (such as your credit card number, cardholder name, and card expiration date). You can choose not to provide information to us, but in general some information about you is required in order for you to receive the benefit of this website. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site.

 

Information About Others.

You will have the opportunity to provide contact and customer information regarding other people through our Website. You may submit information regarding that person. You must obtain the consent of other individuals prior to providing us with their personal information, as any access to view or modify their information will be available only through your account.

 

Automatic Information.

We automatically collect some information from your computer or Device when you visit the Website. For example, we may collect session data, including your IP address, Web browser software, and referring website. We also may collect information about your online activity, such as content viewed, pages visited, and searches and/or reservations facilitated or made. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and customize your user experience.

 

Payment Information.

We may collect payment information from you, including your credit card number, cardholder name, expiration date, authentication code, and billing address. We will securely transmit this information to the supplier of the service to complete the transaction. Please note that the supplier processes your payment, not us, unless otherwise specified.

 

Location Information and Other Information from Devices.

When you use an Application on a Device, we will collect and use information about you in generally similar ways and for similar purposes as when you use the Website. In addition, we may collect information about your location if you have instructed your Device to send such information to the Application via the privacy settings on that Device, or if you have uploaded photos tagged with location information. We may use the location information collected from your Device or photos to enhance your use of the Application by providing you with relevant content and contextual advertising. You can change the privacy settings of your Device at any time, in order to turn off the functionality to share location information with the Application and/or the functionality to tag your photos with location information. Please note that turning off location sharing may affect certain features of our App. If you have any queries about the privacy settings of your Device, we suggest you contact the manufacturer of your Device or your mobile service provider for help.

 

Cookies and Other Technologies

Cookies are small data text files and can be stored on your computer’s hard drive or your Device (if your Web browser permits). Home Improvement Service Pros use cookies for the following general purposes:

• To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site. For example, if you register on our site, we may use cookies to remember your registration information, so you do not need to log into our site each time you visit.
• To help us customize the content, experience, and advertisements provided to you on our websites and Apps and on other websites across the Internet. For example, when you access a web page, a cookie is automatically set by us, our service providers, or our partners to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests.
• To help measure and research the effectiveness of features and offerings, advertisements, and email communications (by determining which emails you open and act upon).

 

The Help portion of the toolbar on most browsers should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable most types of cookies. Please note that if you refuse to accept cookies, you may not be able to access many of the tools offered on our site.

 

Our site also may use other technology, similar in function to cookies that are placed in the code of a Web page. This helps us measure the effectiveness of our content and other offerings.

 

How we use your information

Home Improvement Service Pros customers uses the information we collect about you for the following general purposes: for registration and to manage your account, including to allow your access to and use of our site; to communicate with you in general, including to provide information about Home Improvement Service Pros and invitations from the Home Improvement Service Pros community; to enable us to publish your reviews, forum posts, and other content to the Home Improvement Service Pros community; to facilitate your building of customer relationships; to respond to your questions and comments; to measure interest in and improve our products, services, and Website; to notify you about special offers and products or services available from us or our partners that may be of interest to you; to otherwise customize your experience with Home Improvement Service Pros, including customizing the ads shown to you; to solicit information from you, including through surveys; to resolve disputes or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

 

With whom we share your information

Home Improvement Service Pros may share your information with the following entities:

• Suppliers of Services. Any suppliers who provide services to our customers may be provided with your information.

• Third-party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including, for example, as necessary to operate features of our Website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.

• Business partners with whom we may offer products or services in conjunction. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.

• Referring Websites. If you were referred to Home Improvement Service Pros from another website, we may share your registration information, such as your name, email address, mailing address, telephone number and travel preferences, about you with that referring website. We have not placed limitations on the referring websites’ use of personal information and we encourage you to review the privacy policies of any website that referred you to Home Improvement Service Pros.

• Social Media Services. You can choose to access certain third party social media websites and services through our site (such as Facebook). When you do so, you are sharing information with those sites, and the information you share will be governed by their privacy policies. You may also be able to modify your privacy settings with these third party social media websites.

 

We also may share your information if we believe, in our sole discretion, that such disclosure is necessary…

 

• To comply with legitimate and enforceable subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

• To investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Home Improvement Service Pros, our customers, or others; and in connection with our Terms of Use and other agreements.

• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

 

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Website receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

 

Your choices with respect to the collection and use of your information
• As discussed above, you can choose not to provide us with any information, although it may be needed to take advantage of certain features offered on Home Improvement Service Pros.

• You also can add or update information and close your account. If you decide to close your Home Improvement Service Pros account, we will deactivate your account and remove your profile information from active view. Please note, however, that we may retain in our files some information associated with your account and past transactions for purposes including backups, fraud prevention, dispute resolution, investigations, and compliance with legal requirements.

• As a registered Home Improvement Service Pros member, you can modify your email subscription choices at any time on the Member Profile page. Whether registered as a Home Improvement Service Pros member or not, you also will be given the opportunity to unsubscribe from promotional messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your Home Improvement Service Pros account, without offering you the opportunity to opt out of receiving them.

• Email Communications. Home Improvement Service Pros wants to make it easy for you to take advantage of travel-related opportunities on our Website. One way we do this is by sending you email messages that contain information about your apparent travel-related interests

 

Children’s privacy

Home Improvement Service Pros is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.

 

External links

If any part of the Home Improvement Service Pros Website links you to other websites, those external websites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

 

Visiting our Website from outside the United States

If you are visiting our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that Home Improvement Service Pros does take steps pursuant to laws in the United States to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

 

Changes to this Privacy Policy

Home Improvement Service Pros may change or modify this Privacy Policy in the future. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting. We will notify our members of material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a notice on our Website. We encourage you to check this Privacy Policy from time to time to review the most current version.
How you can contact us

If you have questions about this Privacy Policy, please contact us at: info@homeimprovementservicepros.com